Website and resource terms
Using our website, free checklists, guides and templates.
Proposed Issue 2 · Prepared 23 October 2026 · DRAFT - NOT PUBLISHED
Review draft awaiting approval. These proposed terms have not replaced the published website terms.
1. About these terms
These terms explain the use of the Thinking Freely Ltd website and its free resources. “We”, “us” and “our” mean Thinking Freely Ltd. “Resources” include checklists, guides, templates, downloads and other general information we make available without charge.
Please read these terms and any resource-specific notices before downloading or using a resource. Resources are principally intended for organisations and people acting in a business or professional capacity. The consumer protections below apply wherever relevant.
2. General information and suitability
Our website and resources provide general information. They do not provide advice tailored to your activities, locations, risks, management system or legal obligations, and do not create a consultancy, auditing or other professional engagement.
We take reasonable care when preparing resources, but they are selective and may not cover every requirement, interpretation, sector rule or later change. They are not a substitute for a licensed copy of the applicable published standard or for appropriate professional advice. Check the issue date, scope and limitations of the resource and verify current requirements with authoritative sources.
3. Certification, transition and other outcomes
Use, completion or implementation of a resource does not guarantee successful transition, conformity with a standard, certification, continued certification, legal compliance, supplier approval or a contract award. A completed checklist is not an audit opinion or confirmation of readiness.
Thinking Freely Ltd provides implementation, gap analysis, consultancy, internal audit, inspection, maintenance and training support. Thinking Freely Ltd is not a certification body and does not issue ISO certification. Certification and transition decisions are made independently by the relevant certification body. Supplier scheme decisions are made by the relevant assessing organisation. Historical results do not guarantee a future outcome.
4. Competent review and your responsibilities
Before an external certification, transition, surveillance or recertification audit, your organisation should arrange for a suitably competent person to review the management system, its implementation and supporting evidence against the complete applicable requirements. The reviewer should have training, knowledge, skills and experience appropriate to the standard, your activities and applicable obligations. This guidance on using the resources is provided by Thinking Freely Ltd; it is not an additional ISO certification rule.
Your organisation remains responsible for deciding whether a resource is suitable; checking current standards, legal duties and certification body arrangements; adapting it where necessary; implementing and maintaining effective processes; and supplying accurate evidence. Do not treat a ticked checklist or a completed template as proof that the system works. Seek competent advice where a requirement is unclear or the consequences are significant.
5. Permission to use resources
Unless a resource states otherwise, Thinking Freely Ltd grants you a non-exclusive, non-transferable permission to download, print and copy it for your own organisation’s internal use. You may complete working copies and adapt editable templates for that purpose. Keep Thinking Freely Ltd ownership, source, revision and disclaimer notices and identify your own changes.
You may share a link to the relevant Thinking Freely Ltd resource page. Without our prior written permission, you must not sell, sublicense, publicly republish, rebrand or redistribute the resource, or include it in a paid product, training course or client deliverable. Separate written permission may authorise wider use. Third-party material remains subject to its owner’s rights. No permission is granted to reproduce an ISO standard or use ISO, accreditation or certification marks.
6. Accuracy, updates and third-party links
Check that you are using the latest Thinking Freely Ltd revision. We may correct, update, replace or withdraw a resource. A later version does not automatically change a resource you already downloaded, and we do not undertake to notify every downloader or update every copy. Changes to these terms apply prospectively and do not remove rights that have already arisen.
External links are provided for reference and convenience. We do not control or endorse all content on linked websites. Verify information before relying on it. Please report suspected errors to info@thinkingfreely.co.uk.
7. Liability and statutory protections
Nothing in these terms or a resource excludes or restricts our liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be excluded or restricted. Nothing affects statutory rights that apply to you, including rights under the Consumer Rights Act 2015 where applicable.
Subject to those protections, and only to the extent permitted by law, Thinking Freely Ltd accepts no liability for loss or damage arising from reliance on general website information or a free resource without appropriate verification and competent review. For business users only, and subject to the same protections and any applicable reasonableness requirement, Thinking Freely Ltd excludes liability arising from use of free resources for loss of profits, revenue, business opportunities, anticipated savings or goodwill, and for indirect or consequential loss.
These provisions do not exclude liability merely because a resource is free. Any exclusion or restriction operates only where and to the extent that it is lawful, fair and reasonable under applicable law. These website terms do not override a separately agreed contract for paid services or reduce duties or remedies that cannot lawfully be limited.
8. Consultations and paid engagements
The initial consultation is free and without obligation. Downloading a resource, submitting an enquiry or receiving general information does not create a paid engagement. The scope of work, fees, responsibilities, deliverables, delivery arrangements and any applicable limitations must be agreed separately.
Where Thinking Freely Ltd is engaged to review an existing management system, we assess current arrangements and help close identified gaps. Your organisation remains responsible for implementing and maintaining its system and providing accurate information.
9. Training
Course scope, delivery and assessment arrangements must be confirmed before booking. Attendance alone does not demonstrate competence or authorise work requiring further supervision, instruction, assessment or licensing.
10. Website use, privacy and contact
Do not misuse the website, interfere with its operation, or use Thinking Freely Ltd branding to imply an endorsement or certification that does not exist. Our privacy, cookie and other relevant policies explain how we handle personal information. Downloading a resource does not, by itself, constitute consent to marketing.
For resource permissions, errors, accessibility requests or questions about these terms, contact info@thinkingfreely.co.uk or use the contact page at thinkingfreely.co.uk/contact/.
11. Applicable law and disputes
These terms are governed by the law of England and Wales. Business disputes relating to them are subject to the exclusive jurisdiction of the courts of England and Wales. If you act as a consumer, this does not remove mandatory protections under the law of your place of residence or any right to bring proceedings in your local courts.
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