Root Cause Analysis training
Help your team investigate problems, distinguish causes from symptoms and choose corrective actions that address what went wrong.
Free, no-nonsense consultation ↗Microsoft Teams or phoneFind out why a problem happened. Stop it happening again.
Down-to-earth training, with examples that connect to the work your people actually do. No consultancy jargon or unnecessary extras.
Who is it for?
Managers, supervisors, internal auditors, quality and HSEQ teams, and anyone responsible for investigating incidents, defects, complaints or recurring problems.
What we cover
- Defining the problem and gathering reliable evidence
- Separating immediate causes, contributing factors and underlying causes
- Using the 5 Whys and fishbone diagrams appropriately
- Checking assumptions and avoiding blame-led conclusions
- Selecting proportionate corrective actions and assigning ownership
- Checking whether actions have worked and the problem has stayed resolved
Practical application
Work through examples relevant to your activities. Learn how to explain the findings clearly and record an investigation without unnecessary jargon or paperwork.
What your team should take away
A structured approach to investigating problems, a clearer understanding of cause and effect, and practical ways to choose and check corrective actions. The evidence available determines what conclusions can reasonably be drawn.
Tailored to your team.
We agree learning needs, delivery method, duration, group size and any practical assessment before booking. Ask about workplace delivery and suitable remote options. Please use anonymised examples when discussing your requirements.
Explore all training courses ↗No jargon.
Just the help you need.
Tell us how you work now. We’ll discuss what you already have, where the gaps may be and the next step towards certification.
Microsoft Teams or a phone call. Your choice.